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Ritual Journeys – Terms & Conditions
Last updated: Juli 2026
These Terms & Conditions govern all bookings, services, experiences, and arrangements made through Ritual Journeys.
By confirming a booking, making payment, or participating in any experience organized by Ritual Journeys, the client acknowledges and agrees to the following terms.
1. Company Information
Ritual Journeys is a Bhutan-based luxury travel company specializing in curated honeymoon, wellness, cultural, and helicopter-integrated journeys throughout Bhutan.
License No: 50000458
Contact: Email: RitualJourneys@hotmail.com Phone: +975 17641040
2. Booking Confirmation
- A booking is considered confirmed only after:
written confirmation from Ritual Journeys, and receipt of the required deposit or full payment.
- All bookings are subject to availability of accommodations, transportation, helicopter operations, guides, permits, weather conditions, and third-party suppliers.
3. Payments
To secure your journey, the following payment schedule applies unless otherwise agreed in writing.
Booking Deposit
A 35% non-refundable deposit of the total booking value is required to confirm your reservation.
No accommodation, helicopter services, permits, guides, or other travel arrangements will be confirmed until the required deposit has been received by Ritual Journeys.
Final Balance
The remaining 65% balance must be paid no later than 65 days prior to the scheduled arrival date.
Bookings made within 65 days of arrival require full payment at the time of booking.
Failure to receive payment by the applicable due date may result in cancellation of the booking without liability to Ritual Journeys.
Payment Methods
Payments may be made using the payment methods approved by Ritual Journeys.
Any bank transfer fees, intermediary banking charges, exchange rate differences, or international transaction costs remain the responsibility of the client.
Supplier Commitments
Ritual Journeys works with carefully selected luxury hotels, helicopter operators, wellness providers, and other partners, many of whom require advance deposits and strict payment schedules. For this reason, all booking deposits are non-refundable except where otherwise required by law or expressly agreed in writing.
Government Charges
Government fees, including the Sustainable Development Fee (SDF), visa fees, taxes, or any other government-imposed charges applicable at the time of travel, remain payable by the client. Should the Royal Government of Bhutan introduce or amend taxes, fees, or mandatory charges after a booking has been confirmed, Ritual Journeys reserves the right to adjust the outstanding balance accordingly.
4. Pricing
All prices are quoted in USD unless otherwise stated.
Prices may change due to:
government taxes or fees
supplier pricing changes
aviation fuel adjustments
currency fluctuations
force majeure circumstances
Confirmed bookings remain protected at the agreed confirmed rate unless government-imposed changes occur.
5. Helicopter & Aviation Experiences
Helicopter operations are subject to:
weather conditions
visibility
air traffic control approvals
aircraft availability
safety considerations
operational restrictions
Ritual Journeys does not guarantee helicopter departures, landings, routes, timings, or access to specific locations.
Safety decisions made by pilots, operators, or aviation authorities are final.
Clients are responsible for arriving on time for all scheduled aviation experiences, transfers, and departures. Ritual Journeys shall not be held responsible for missed flights, shortened experiences, delays, or additional costs resulting from client lateness, failure to follow timing instructions, or failure to arrive at designated meeting points.
Alternative experiences, schedule modifications, or ground transportation may be substituted where required.
Partial or full refunds for weather-related aviation interruptions may be issued only where reasonably possible and strictly subject to the policies and decisions of the operating air carrier or aviation provider.
Clients acknowledge that mountain aviation involves inherent operational limitations, changing weather conditions, and operational variability.
6. Weather, Natural Conditions & Force Majeure
Bhutan is a mountainous destination where weather and road conditions may change rapidly.
Ritual Journeys shall not be held liable for delays, modifications, cancellations, losses, or interruptions caused by:
weather
landslides
earthquakes
floods
flight disruptions
political events
pandemics
government restrictions
acts of nature
civil unrest
supplier operational issues
or any event beyond reasonable control.
Where possible, Ritual Journeys will make reasonable efforts to provide suitable alternatives.
7. Third-Party Suppliers
Ritual Journeys works with independent hotels, helicopter operators, transportation providers, guides, wellness partners, restaurants, and activity suppliers. While experiences are carefully curated, Ritual Journeys cannot be held responsible for:
acts or omissions of third-party suppliers
operational failures
service interruptions
supplier cancellations
accidents caused by suppliers
or circumstances outside our direct control.
All suppliers operate under their own licenses, insurance, and operational procedures.
8. Travel Insurance
Comprehensive travel insurance is strongly recommended for all clients.
Clients are encouraged to obtain coverage for:
medical emergencies
evacuation
helicopter interruptions
trip cancellation
baggage loss
personal liability
weather disruptions
and international travel risks.
Ritual Journeys shall not be responsible for uninsured losses.
9. Health & Fitness
Clients are responsible for ensuring they are medically fit for travel and high-altitude experiences.
Certain activities may involve:
remote environments
altitude exposure
uneven terrain
physical activity
or changing weather conditions.
Clients must disclose any relevant medical conditions along with their weight (due to helicopter weight limits etc) prior to travel.
Ritual Journeys reserves the right to modify or deny participation in activities where safety concerns arise.
10. Client Conduct
Clients are expected to behave respectfully toward:
Bhutanese culture
local customs
religious sites
staff
guides
aviation personnel
and other guests.
Ritual Journeys reserves the right to terminate services without refund in cases involving:
dangerous behavior
harassment
illegal activity
intoxication causing risk
or conduct that compromises safety or operations.
11. Photography & Media
Ritual Journeys may occasionally capture photographs or videos during journeys for marketing purposes. If a client prefers not to appear in promotional content, written notice must be provided in advance. Professional photoshoots arranged for clients remain subject to supplier agreements and weather conditions.
12. Cancellations & Refunds
Due to the exclusive nature of our journeys and the advance commitments required by luxury hotels, helicopter operators, guides, wellness providers, and other partners, the following cancellation policy applies unless otherwise confirmed in writing.
Cancellation by the Client
The 35% booking deposit is non-refundable and secures your reservation, accommodations, permits, and supplier commitments.
Cancellations made 65 days or more before arrival will forfeit the booking deposit.
Cancellations made within 65 days of arrival are subject to a 100% cancellation fee, as the full balance becomes payable to suppliers and travel arrangements will have been confirmed.
No refunds will be provided for unused accommodation, meals, activities, transportation, helicopter flights, or other services once the journey has commenced.
Supplier-Specific Conditions
Certain hotels, helicopter operators, and exclusive experiences may operate under stricter cancellation policies than those outlined above. Where such conditions apply, the most restrictive supplier terms may take precedence and will be communicated to the client where relevant.
Amendments
Requests to amend travel dates or itineraries are subject to availability, supplier approval, and any applicable amendment fees. Ritual Journeys cannot guarantee that requested changes can be accommodated.
Refund Processing
Where a refund has been approved, it will be processed after all recoverable funds have been received from the relevant suppliers. Any refund may be reduced by supplier cancellation charges, banking fees, payment processing fees, currency exchange differences, administrative costs, and other non-recoverable expenses incurred by Ritual Journeys.
Cancellation by Ritual Journeys
Should Ritual Journeys be required to cancel a journey due to circumstances beyond our reasonable control, including but not limited to government restrictions, force majeure, safety concerns, or supplier insolvency, we will make every reasonable effort to offer suitable alternatives or recover available funds from suppliers. Refunds in such circumstances remain subject to supplier policies and any non-recoverable costs already incurred.
We strongly recommend that all clients purchase comprehensive travel insurance covering trip cancellation, interruption, medical emergencies, helicopter-related disruptions, and other unforeseen circumstances.
13. Itinerary Changes
Ritual Journeys reserves the right to adjust itineraries where reasonably necessary due to:
safety
weather
operational limitations
cultural events
supplier availability
or guest wellbeing.
Equivalent alternatives may be provided where possible.
14. Limitation of Liability
To the maximum extent permitted by law, Ritual Journeys shall not be liable for:
indirect losses
emotional distress
missed connections
loss of enjoyment
delays
weather interruptions
supplier failures
or circumstances beyond reasonable control.
Total liability, where applicable, shall not exceed the amount paid directly to Ritual Journeys for the affected service.
15. Governing Law
These Terms & Conditions shall be governed in accordance with the applicable laws and regulations of the Kingdom of Bhutan. Any disputes shall first be attempted to be resolved amicably and in good faith.
16. Acceptance
By confirming a booking, making payment, or participating in a Ritual Journeys experience, the client confirms acceptance of these Terms & Conditions.
Ritual Journeys Ultra Luxury Travel Bhutan
RITUAL JOURNEYS
+975 - 17641040 \ +975 - 17486856
info@ritualjourneys.com
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