Ritual Journeys – Terms & Conditions

Last updated: May 2026

These Terms & Conditions govern all bookings, services, experiences, and arrangements made through Ritual Journeys.
By confirming a booking, making payment, or participating in any experience organized by Ritual Journeys, the client acknowledges and agrees to the following terms.

1. Company Information

Ritual Journeys is a Bhutan-based luxury travel company specializing in curated honeymoon, wellness, cultural, and helicopter-integrated journeys throughout Bhutan.

License No: 50000458
Contact: Email: RitualJourneys@hotmail.com Phone: +975 17641040

2. Booking Confirmation

- A booking is considered confirmed only after:
written confirmation from Ritual Journeys, and receipt of the required deposit or full payment.

- All bookings are subject to availability of accommodations, transportation, helicopter operations, guides, permits, weather conditions, and third-party suppliers.

3. Payments

Payment schedules may vary depending on the package and suppliers involved.

Unless otherwise agreed in writing:

• A non-refundable deposit may be required to secure services.

• Remaining balances must be paid prior to arrival.

Failure to complete payment within the stated timeframe may result in cancellation of services.

Bank transfer fees, exchange rate differences, and intermediary charges are the responsibility of the client.

4. Pricing

All prices are quoted in USD unless otherwise stated.

Prices may change due to:

• government taxes or fees

• supplier pricing changes

• aviation fuel adjustments

• currency fluctuations

• force majeure circumstances
  

Confirmed bookings remain protected at the agreed confirmed rate unless government-imposed changes occur.

5. Helicopter & Aviation Experiences

Helicopter operations are subject to:

• weather conditions

• visibility

• air traffic control approvals

• aircraft availability

• safety considerations

• operational restrictions
  

Ritual Journeys does not guarantee helicopter departures, landings, routes, timings, or access to specific locations.

Safety decisions made by pilots, operators, or aviation authorities are final.

Alternative experiences, schedule modifications, or ground transportation may be substituted where required.

Partial or full refunds will be issued for weather-related aviation interruptions with reasonable control of Ritual Journeys depending on the air carrier policies.

Clients acknowledge that mountain aviation involves inherent operational limitations and variability.

6. Weather, Natural Conditions & Force Majeure

Bhutan is a mountainous destination where weather and road conditions may change rapidly.

Ritual Journeys shall not be held liable for delays, modifications, cancellations, losses, or interruptions caused by:

• weather

• landslides

• earthquakes

• floods

• flight disruptions

• political events

• pandemics

• government restrictions

• acts of nature

• civil unrest

• supplier operational issues

• or any event beyond reasonable control.
  

Where possible, Ritual Journeys will make reasonable efforts to provide suitable alternatives.

7. Third-Party Suppliers

Ritual Journeys works with independent hotels, helicopter operators, transportation providers, guides, wellness partners, restaurants, and activity suppliers.

While experiences are carefully curated, Ritual Journeys cannot be held responsible for:

• acts or omissions of third-party suppliers

• operational failures

• service interruptions

• supplier cancellations

• accidents caused by suppliers

• or circumstances outside our direct control.

All suppliers operate under their own licenses, insurance, and operational procedures.

8. Travel Insurance

Comprehensive travel insurance is strongly recommended for all clients.

Clients are encouraged to obtain coverage for:

• medical emergencies

• evacuation

• helicopter interruptions

• trip cancellation

• baggage loss

• personal liability

• weather disruptions

• and international travel risks.

Ritual Journeys shall not be responsible for uninsured losses.

9. Health & Fitness

Clients are responsible for ensuring they are medically fit for travel and high-altitude experiences.

Certain activities may involve:

• remote environments

• altitude exposure

• uneven terrain

• physical activity

• or changing weather conditions.

Clients must disclose any relevant medical conditions along with their weight (due to helicopter weight limits etc) prior to travel.

Ritual Journeys reserves the right to modify or deny participation in activities where safety concerns arise.

10. Client Conduct

Clients are expected to behave respectfully toward:

• Bhutanese culture

• local customs

• religious sites

• staff

• guides

• aviation personnel

• and other guests.
  

Ritual Journeys reserves the right to terminate services without refund in cases involving:

• dangerous behavior

• harassment

• illegal activity

• intoxication causing risk

• or conduct that compromises safety or operations.
  

11. Photography & Media

Ritual Journeys may occasionally capture photographs or videos during journeys for marketing purposes.

If a client prefers not to appear in promotional content, written notice must be provided in advance.

Professional photoshoots arranged for clients remain subject to supplier agreements and weather conditions.

12. Cancellations & Refunds

Cancellation policies may vary depending on:

• hotels

• helicopter operators

• seasonal demand

• and third-party supplier terms.
  

Unless otherwise specified in writing:

• deposits may be non-refundable

• certain luxury experiences may carry strict cancellation terms

• refunds for unused services are not guaranteed
  

Any approved refunds may be subject to supplier deductions, banking fees, and operational costs already incurred.

13. Itinerary Changes

Ritual Journeys reserves the right to adjust itineraries where reasonably necessary due to:

• safety

• weather

• operational limitations

• cultural events

• supplier availability

• or guest wellbeing.
  

Equivalent alternatives may be provided where possible.

14. Limitation of Liability

To the maximum extent permitted by law, Ritual Journeys shall not be liable for:

• indirect losses

• emotional distress

• missed connections

• loss of enjoyment

• delays

• weather interruptions

• supplier failures

• or circumstances beyond reasonable control.
  

Total liability, where applicable, shall not exceed the amount paid directly to Ritual Journeys for the affected service.

15. Governing Law

These Terms & Conditions shall be governed in accordance with the applicable laws and regulations of the Kingdom of Bhutan.

Any disputes shall first be attempted to be resolved amicably and in good faith.

16. Acceptance

By confirming a booking, making payment, or participating in a Ritual Journeys experience, the client confirms acceptance of these Terms & Conditions.

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